All accounts on nana4d must be held by individuals aged 21 or above. We enforce this requirement strictly and reserve the right to request identity verification at any time.
Each player is permitted to hold one (1) account on the nana4d platform. Duplicate accounts will be suspended and associated balances may be forfeited pending investigation.
All promotions and bonuses are subject to specific wagering requirements and eligibility criteria. Accepting a bonus constitutes agreement to its individual terms, which supplement these general Terms & Conditions.
All account balances, deposits, withdrawals, and bonuses are denominated in Malaysian Ringgit (MYR) by default. Supported payment methods include DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and major Malaysian bank transfers.
nana4d operates a zero-tolerance policy toward collusion, arbitrage abuse, use of automated betting tools, or any conduct that undermines the integrity of games or wagering markets.
nana4d reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated via email or in-platform notification. Continued use of the platform constitutes acceptance of the revised terms.
These Terms & Conditions (hereinafter "the Agreement" or "T&C") constitute a legally binding agreement between you ("the Player", "the User") and nana4d ("nana4d", "the Platform", "we", "us", "our"), the operator of the online gaming and sports wagering platform accessible at nana4d.lat.
By creating an account, making a deposit, accepting a bonus, or placing any wager on the nana4d platform, you acknowledge that you have read, understood, and agreed to be bound by this Agreement in its entirety. If you do not agree to any part of these Terms & Conditions, you must not use the platform.
This Agreement should be read alongside our Privacy Policy and our Responsible Gambling Policy, both of which are incorporated herein by reference and form part of the overall agreement governing your use of nana4d.
Age Restriction: Access to nana4d is strictly restricted to individuals who are 21 years of age or older. By using this platform, you confirm that you meet this age requirement. Providing false age information is a serious breach of this Agreement and may result in immediate account closure and forfeiture of all balances.
For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:
| Term | Definition |
|---|---|
| "Platform" | The nana4d website, mobile interface, and all associated gaming services accessible at nana4d.lat. |
| "Account" | The registered user account created by a Player upon successful registration on the Platform. |
| "Player" / "User" | Any natural person who has registered an Account on the Platform and uses its services. |
| "Real Money Balance" | Funds deposited by the Player, expressed in Malaysian Ringgit (MYR), available for wagering and withdrawal. |
| "Bonus Balance" | Credits awarded to a Player through promotions, subject to wagering requirements before withdrawal. |
| "Wagering Requirement" | The total amount a Player must wager before bonus funds or related winnings become eligible for withdrawal. |
| "KYC" | Know Your Customer — the identity and document verification process required for account validation. |
| "Prohibited Jurisdiction" | Any country, state, or territory where access to and use of the Platform is unlawful or otherwise restricted. |
| "Force Majeure" | Any event beyond the reasonable control of nana4d, including but not limited to natural disasters, government actions, cyberattacks, or system-wide outages. |
To open and maintain an Account on nana4d, you must satisfy all of the following eligibility criteria at all times:
Under-Age Gambling: nana4d takes a strict stance against underage gambling. If we have reasonable grounds to suspect that a Player is below the age of 21, we will immediately suspend the Account and initiate an identity verification process. Any funds in such an Account will be frozen pending the outcome of our investigation.
Upon registering on nana4d, you are required to provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, Malaysian NRIC number or passport number (for non-Malaysian residents), residential address, and a valid email address.
Each individual Player is permitted to hold one (1) Account only. The creation of duplicate, secondary, or otherwise multiple Accounts — whether under the same identity or different identities — constitutes a material breach of this Agreement. nana4d reserves the right to merge, suspend, or permanently close any duplicate Accounts and to confiscate any associated balances and bonus winnings without prior notice.
nana4d is required to verify the identity of Players as a condition of operating the Platform. We may request KYC documentation at any time, including but not limited to:
Failure to provide requested KYC documentation within a reasonable timeframe (typically 14 calendar days from the date of the request) will result in Account restriction and may lead to permanent closure. All submitted documents are processed in accordance with our Privacy Policy.
You are solely responsible for maintaining the confidentiality of your login credentials. nana4d will never contact you to request your password. If you suspect that your Account has been accessed by an unauthorised third party, you must notify our support team immediately via live chat or email.
The nana4d Platform is provided for personal, non-commercial entertainment purposes only. By accessing the Platform, you agree to the following terms of use:
The following activities are strictly prohibited on the nana4d Platform and constitute grounds for immediate Account suspension or permanent termination:
Note on Bonus Abuse: nana4d employs pattern-detection analytics to identify systematic bonus abuse. Accounts identified as engaging in matched betting, arbitrage strategies, or other low-risk betting strategies designed solely to convert bonus funds will have their bonuses voided and may face Account restrictions.
nana4d supports deposits and withdrawals via the following Malaysian payment methods: DuitNow instant transfer, FPX (Financial Process Exchange) bank transfers, Touch 'n Go eWallet, Boost, GrabPay, as well as internet banking via Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect. Cryptocurrency deposits (BTC, USDT) are also accepted.
All account balances, transactions, and game results are expressed in Malaysian Ringgit (MYR) unless otherwise indicated. Players depositing via cryptocurrency will have their funds converted to MYR at the prevailing exchange rate at the time of deposit.
nana4d offers a range of promotional bonuses to both new and existing Players. All bonuses are subject to these general terms as well as the specific terms published alongside each individual promotion.
nana4d currently offers four welcome bonus tiers, each targeting a different player profile. Specific wagering requirements, maximum bonus amounts, and minimum deposit thresholds are published on the bonus selection page. All welcome bonuses require a minimum deposit of RM50. Full details are subject to the individual bonus terms accessible from the relevant promotion page.
Bonus Expiry: Bonus funds that remain subject to unmet wagering requirements after the stated validity period will be forfeited automatically. Players are responsible for monitoring their bonus progress and validity windows via their Account dashboard.
All bets placed on the nana4d Platform are subject to the applicable game rules, house rules, and the odds or paytables published at the time the wager is confirmed. Once a bet is confirmed, it is binding on both the Player and nana4d subject to these Terms & Conditions.
nana4d reserves the right to void bets in the following circumstances:
Minimum and maximum wager limits vary by game type and market. Current limits are displayed within each game interface. nana4d reserves the right to apply individual account-level betting limits to Players where risk management or responsible gambling considerations warrant such action.
Sports bets are settled based on official results published by the relevant governing body (e.g., the Football Association of Malaysia for Liga Super Malaysia matches, or the Premier League for EPL fixtures). In the absence of an official result, nana4d will determine the applicable settlement methodology in its reasonable discretion.
nana4d is committed to promoting safe, responsible gambling practices. We offer a suite of player-protection tools accessible from within your Account settings, including voluntary deposit limits, session time limits, cooling-off periods, and self-exclusion.
Players who wish to self-exclude permanently may contact our support team to initiate a platform-wide self-exclusion. Once activated, a self-exclusion cannot be reversed for a minimum cooling-off period. For comprehensive information about these tools and support resources, please visit our Responsible Gambling page.
Play Responsibly: Gambling is a form of entertainment, not a financial strategy. If you feel that your gambling habits are negatively affecting your personal life, finances, or mental wellbeing, we strongly encourage you to use our self-exclusion tools or seek professional support. This platform is for players aged 21 and above only.
All content on the nana4d Platform — including but not limited to software, source code, databases, text, graphics, user interfaces, logos, trademarks, photographs, and audio-visual materials — is the exclusive intellectual property of nana4d or its duly licensed third-party providers. All rights are reserved.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes, strictly in accordance with these Terms & Conditions. This licence does not permit you to copy, reproduce, distribute, modify, display, or create derivative works from any content on the Platform.
Any unauthorised use of the Platform's intellectual property will result in immediate Account termination and may give rise to civil and criminal liability under applicable law.
To the maximum extent permitted by applicable law, nana4d, its officers, directors, employees, agents, and affiliates shall not be liable for:
Nothing in these Terms & Conditions shall exclude or limit nana4d's liability for fraud, fraudulent misrepresentation, death, or personal injury resulting from our negligence, to the extent that such limitation would be unlawful under applicable law.
nana4d reserves the right to suspend, restrict, or permanently close any Account, with or without prior notice, if it has reasonable grounds to believe that a Player has breached any provision of these Terms & Conditions, engaged in fraudulent or criminal conduct, or poses a risk to the integrity of the Platform or the safety of other Players.
Players may request Account closure at any time by contacting our support team. Any Real Money Balance remaining in the Account at the time of closure (after deduction of pending wagers) will be refunded to the Player's registered payment method, subject to completion of any outstanding KYC requirements.
Upon Account closure or termination, your licence to use the Platform is immediately revoked. Bonus Balances, unredeemed promotional credits, and any winnings that have not yet met applicable wagering requirements are forfeited. Provisions of this Agreement that by their nature should survive termination — including but not limited to Sections 10, 11, and 13 — shall continue to apply.
These Terms & Conditions shall be governed by and construed in accordance with applicable international gaming and internet commerce regulations. In the event of any dispute arising out of or in connection with these Terms & Conditions or your use of the Platform, you agree to first attempt resolution through our internal complaints process by contacting our support team.
If the dispute cannot be resolved informally within 30 calendar days of submission, either party may refer the matter to binding arbitration in accordance with internationally recognised commercial arbitration rules. Nothing in this clause shall prevent either party from seeking urgent injunctive relief in any court of competent jurisdiction.
nana4d does not acknowledge the exclusive jurisdiction of any single national court system given the cross-border nature of online gaming services. Players access the Platform voluntarily and are responsible for ensuring that their use of nana4d complies with the laws of their own jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the nana4d Platform, please contact our support team through any of the following channels:
Our support team operates around the clock and responds in English, Bahasa Melayu, and Chinese. Average live chat response time is 3–5 minutes. For formal legal correspondence, please address your written communication to our registered operations team via email with the subject line "Legal — Terms & Conditions Inquiry".
For further information about how we handle your personal data, please refer to our Privacy Policy. For information about responsible gambling tools and support resources, please visit our Responsible Gambling page.
Our support team is available 24/7 in English, Bahasa Melayu, and Chinese. If anything in these Terms & Conditions is unclear, reach out before you play — we're happy to explain.